One of the key components to any travel story is the journey. Like many trips, this one included a flight. One of the reasons that we even booked this trip was because of the cheapness of the flight. I probably should have been worried; there’s no way that you can get a bargain like that and not pay in some other way. But I tend to over-worry and kept telling myself that everything would be fine. The first indication that this was not the case was when they rescheduled our flight from 11:15pm to 2:30am and then again to 4:15am. We later found out that this was because all of their aircrafts were grounded so they had to enlist another company’s plane in order to fly us out. I had paid extra to reserve a window seat since it helps to reduce my stress on flights but upon arriving at my seat, I found out that they had moved me. And when I tried to tell a flight attendant, she told me that she didn’t work for the airline. Having paid for a service that I didn’t receive, I was not only irritated, but very panicked. The fact that we arrived to our destination 6 hours late and missed our timed Eiffel Tower tickets, were promised food and never received any, paid extra for seat assignments that were then completely ignored and essentially missed our first day in Paris all added to this irritation. But the cherry on top was when they pulled all of this again on the way back. Rescheduled the flight, moved around my seat assignment four times over the course of one day, and were incredibly rude and inefficient in every aspect. Needless to say, when they sent me an email the following day asking me to fill out a survey about my experience, I wasn’t very kind.
Pro-tip: With bargain airlines, you get what you pay for. And don’t schedule timed tickets on the day you arrive. You’ll just be tempting fate.